Shipping Policy

Shipping Policy for OrderOye

At OrderOye, we strive to ensure that your shopping experience is smooth and your orders are delivered promptly. Below is our Shipping Policy, which outlines the details of our shipping process:

1. Delivery Partners

We have partnered with trusted courier companies, including TCS and Leopard Courier, to deliver your orders. These companies are known for their reliability and wide delivery network across Pakistan.

2. Shipping Timeframe

The delivery time for your order depends entirely on the courier company’s schedule and logistics. Typically:

  • Standard Delivery: Orders are delivered within 3 to 4 working days.

  • Extended Delivery: In some cases, it may take 7 to 8 working days due to unforeseen delays or issues with the courier company.

Please note that OrderOye does not guarantee a fixed delivery date, as the timeframe is managed by the courier companies.

3. Shipping Charges

  • All over Pakistan, delivery is 100% free.

  • Any promotional offers, such as free shipping, will be clearly mentioned on the product or checkout page.

4. Order Tracking

  • Once your order is dispatched, we will provide you with a tracking number.

  • You can use this number to monitor your shipment’s status directly on the courier company’s website:

5. Delays and Limitations

While we work hard to ensure timely delivery, please understand that delays can occur due to:

  • Public holidays or strikes.

  • Weather conditions or natural disasters.

  • Remote or hard-to-reach locations.

OrderOye is not liable for such delays as they are beyond our control. However, we will assist you in resolving any delivery issues by coordinating with the courier service.

6. Incorrect Address or Non-Delivery

  • Please ensure that the shipping address you provide is accurate and complete. Any delays or non-delivery due to incorrect addresses are the customer’s responsibility.

  • If a delivery attempt fails due to customer unavailability, the courier company may reschedule or return the package to us. In such cases, additional charges may apply.

7. Contact Us

For any questions or concerns regarding your shipment, feel free to contact us:

We are here to assist you and ensure that your orders reach you as quickly as possible.

Thank you for choosing OrderOye. Happy shopping!